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Company Policies

Placing An Order:

Orders can be placed via internet through our secure checkout. 


Accepted Payment:

We accept most major credit cards and Paypal. 


Shipping Information:

We ship most items via UPS Ground. When viewing your shopping cart, use the

“estimate shipping costs” button to view the charges and choose the speed of delivery. Orders are shipped

Monday-Friday. Orders are not shipped during the weekend or during most holidays. We reserve the right

to change the shipping method at any time. Some orders may come in 1 or more shipments, depending on

the distributors your products are coming from.

Please note: All shipping charges are estimates. If there is a difference when we place your order, we will

contact you and you will have the option to pay the difference or have your order refunded. 

If you require expedited delivery, please contact Customer Service at:



Handling Fee:

All orders $60 and below will have an additional $10 handling fee.

For orders over $60, the handling fee will be eliminated.

This will be shown as "discount" when you are at your cart.



Prices are subject to change at any time, without any notice. All Prices are in USD. Products are available

while supplies last. In the rare case of typographical error, we reserve the right to charge the correct price. 


Out of Stock Items:

In the case that an item is out of stock, One Ash Farm and Dairy Supply Company will contact you (the

customer) to determine if you (the customer) would like to wait until the item is back in stock or refund

your money & cancel the order.


Gift Certificates:

Gift Certificates are available. They can be purchased online by clicking here. If you need help placing a Gift

Certificate order, please contact Customer Service at:



Coupon Codes:

Sales are taken off after all other discounts (handling fee exemptions, etc) have been applied to the order.


Refund Policy:

Due to the nature of the products we sell, all sales are final.

However, if you have received an item that you feel is defective, please contact

Customer Service within 7 days of receipt of your item at:

Email- for assistance.


In the rare case that a refund is granted, shipping and handling charges for both the

initial shipment and the refunded shipment will not be included.

It is the customers responsibility to pay for both the initial and the return shipping and handling.


Privacy Policy:

We understand how much you value your privacy. We will never sell any of the information you

provide. When you submit your email address, you agree to recieving order updates and future newsletters

from One Ash Farm and Dairy Supply Company. You have the option to unsubscribe to these emails at any

time. If you have any questions, please let us know!



Prices are subject to change without notice. Due to the possibility of human or typographical errors,

One Ash Farm and Dairy Supply Company disclaims any responsibility for these errors.

In addition, One Ash Farm and Dairy Supply Company disclaims any responsibility for the misuse of

products or methods for use as described by the manufacturers label.

The purchaser shall not be entitled to recover from One Ash Farm and Dairy Supply Company any

damages to property, loss of use, time, profit, income or any other incidental damages. All manufacturers

warranties are transferred to the purchaser and should be utilized for any claims of defects or performance


This site aims to provide the best possible information. This information should not replace professional

advice by a qualified medical or veterinary practitioner. 


Thank you- we appreciate your business!